One form, no phone tree
Tell us what you're seeing
The form goes to a local chimney company covering Plano, who will contact you to arrange a visit. Nothing is priced from this page and nothing is committed by sending it.
What helps
Useful things to include
- Roughly when the house was built, or just “90s” if that is all you know.
- Whether the fireplace burns wood, has gas logs, or has a gas starter under real wood.
- When it was last swept or inspected, if anyone has ever told you.
- What made you look into it: a smell, a stain, a house sale, a noise, or nothing in particular.
- Photographs of the outside of the stack if you can take them safely from a window or from the street. Nobody should be getting on a roof to answer a form.
What happens next
Your details go to one local company, not to a bidding pool. You should expect one call, not five. If you would rather be emailed than phoned, say so in the details box and that gets passed on.
If you are near a county line
Plano sits mostly in southwestern Collin County, with its northwestern corner reaching into Denton County. That makes no difference to who can do the work or to which code applies, because Plano's own building department covers the whole city. It does change which county's appraisal district holds your property record, which matters if you are pulling paperwork together for a sale.
If you smell gas
Do not use this form. Leave the house and call your gas utility or 911 from outside. This site is not an emergency service and nobody is watching the inbox overnight.
Not us
Who to call instead, for the things we don't do
- A gas leak or a suspected carbon monoxide problem. Your gas utility, or 911. Immediately, from outside the house.
- Permits and code questions. City of Plano Building Inspections, 1520 K Avenue, Suite 140, on 972-941-7140. They answer questions from homeowners, not only from contractors.
- A roof leak that is not near the chimney. A roofer. If it is near the chimney, the flashing is the first suspect and we can help.
- Wildlife in the chimney during nesting season. Chimney swifts are federally protected and nobody may lawfully remove them. Texas Parks and Wildlife publishes guidance for homeowners and sweeps on exactly this.
- Dryer vent cleaning. Related trade, different job, and not something this site arranges.